If there is an issue with the print or the stitching of the product you can send an email and a photo of the problem to support@printful.com and we will contact the factory on your behalf to resolve the issue.
If an item (eg a shirt) is the wrong size you can return it, however you will be responsible for shipping and handling costs. Item sizes (such as clothes) are listed under the items specifications.
Titania Studios uses a 3rd party manufacturer for merch items.
Each piece of art is different. They're all different sizes and made from different materials which cost various amounts to make. You can request a breakdown of costs upon ordering.
Art items are typically priced by:
- cost of materials used.
- cost of supplies used.
- time taken to actively create and make the project.
- time taken to learn all the skills to be able to make the project.
If you have an issue with any costs please email titania.management@gmail.com with your concerns.